Meter & Fleet Maintenance Program

Our water meter maintenance program is a personalised, systematic approach to ensure the proper functioning, accuracy, and longevity of their water metering infrastructure. Here's an outline of what our program typically entails:

  1. Regular Inspections: Scheduled inspections are conducted on water meters throughout the network. These inspections involve visually examining meters for any signs of damage, wear, or tampering.

  2. Calibration Checks: Audit checks are performed to verify the accuracy of the meters. This involves comparing meter readings in the field to the meter readfings in the database to ensure they are measuring water flow accurately. Meters that deviate from acceptable accuracy thresholds may require further investigation or replacement.

  3. Cleaning and Maintenance: Meters can become clogged or obstructed over time due to debris, sediment, or mineral deposits in the water supply. Cleaning and maintenance procedures are implemented to remove any obstructions and ensure meters operate smoothly.

  4. Data Analysis: Metering data in the database is regularly analysed to identify anomalies or irregularities in water usage patterns. This analysis can help detect potential leaks, meter malfunctions, or unauthorised usage.

  5. Replacement Program: As water meters age, their accuracy may deteriorate. A meter replacement program may be implemented to systematically replace older meters with newer, more accurate models.

  6. Training and Education: Personnel responsible for meter maintenance within councils may receive training on proper inspection, calibration and assistance with maintaining the database correctly.

  7. Continuous Improvement: The maintenance program is continuously evaluated and refined based on feedback and performance metrics, This ensures that the program remains effective in optimising the reliability and accuracy of the water metering system over time.

By implementing a comprehensive water meter maintenance program, customers can ensure the integrity of their metering infrastructure, minimise revenue loss and provide customers with reliable and transparent water billing services.